General


When upgrading to a newer version of any software package, it is first necessary to review the changes that have been implemented in the new version to determine whether or not those changes are needed by the business, and whether the benefits of performing that upgrade outweigh the cost of the upgrade in both time and license fees.


Cognizant/TriZetto's Facets


When upgrading from one version of Facets to a newer version, it is helpful to have, as members of your conversion team, individuals who understand the data model of the new version as well as the data model of the old version. Since the abcs consultants have been working with many versions of the Facets application over the past two decades, they have the experience necessary to reduce some of the complexity of that activity.